privacy policy.
Legal · Your Privacy
Effective Date
January 01, 2026
Last Updated
June 21, 2026
Reading Time
~4 minutes
Document Version
v1.0
— Our Commitment
TrueCoat Detailing collects only what we need to serve you well, uses it only to deliver and improve our service, and never sells your personal information to anyone.
Section 01
What This Policy Covers.
This Privacy Policy explains how TrueCoat Detailing LLC ("TrueCoat," "we," "us," or "our") handles information about you when you visit truecoatdetailing.com, request a quote, become a customer, or enroll in a Maintenance Plan.
It applies to everyone who interacts with us — site visitors, customers, and plan members alike. This policy works alongside our Terms of Service and should be read together with it.
By using our website or services, you agree to the practices described here. If you do not agree, please do not use our website or request services.
This policy applies to information collected through our website, quote and booking forms, and direct communication with TrueCoat Detailing LLC. By using our site or services, you agree to the practices described here.
Section 02
WHAT WE COLLECT.
We collect only what we need to provide a premium detailing experience. That falls into two simple categories.
Information You Give Us
— Contact details — your name, email, and phone number
— Vehicle & service details — make, model, condition, and the service or plan you're interested in
— Service location — the address where you'd like us to perform the detail
— Payment information — handled securely through our payment processor; we don't store full card numbers ourselves
Information Collected Automatically
— Basic site analytics — pages visited, general location, and device or browser type, gathered through Google Analytics to help us improve the site
Section 03
how we use it.
We use your information for a short, specific list of purposes:
— To prepare quotes and schedule your service
— To communicate with you about appointments, confirmations, and follow-ups
— To process payments for completed work
— To manage Maintenance Plan memberships and billing
— To improve our website, services, and customer experience
— Marketing
We only send promotional messages if you've opted in. You can unsubscribe at any time, and every marketing message includes a way to opt out.
Section 04
how we share it.
We do not sell your personal information. We share it only in the limited ways needed to run our business:
Information You Give Us
— Service providers — trusted companies that help us operate, such as Wix (website hosting), Google Analytics (site analytics), and our payment processor. They may only use your information to perform services for us.
— Legal requirements — if required by law, court order, or to protect our rights, safety, or property.
cookies & tracking
Our website uses basic cookies and similar technologies, mainly for analytics through Google Analytics. You can control or disable cookies through your browser settings at any time — though some site features may not work as well if you do.
Section 05
your rights & choices.
You're in control of your information. At any time, you can:
— Access or correct the information we hold about you
— Request deletion of your information, subject to records we're required to keep.
— Opt out of marketing communications
— Control cookies through your browser settings
To exercise any of these, just email us at nwarren@truecoatdetailing.com and we'll take care of it.
Section 06
protection, retention & contact.
how we protect it
We use reasonable safeguards to protect your information. No method of transmission or storage is ever completely secure, but we work to keep your data protected and limit access to it.
We keep your information only as long as needed to provide our services, manage your account or plan, and meet legal or tax requirements. When it's no longer needed, we dispose of it securely.
how long we keep it
children's privacy
Our services are intended for adults. We don't knowingly collect information from anyone under 18. If you believe a child has provided us information, contact us and we'll remove it.
changes to this policy
We may update this policy as our business evolves. When we do, we'll revise the "Last Updated" date above, and we'll communicate material changes to active customers.
contact us
Questions about your privacy or this policy? We're glad to help.
truecoat detailing llc
phone
location
Mentor, Ohio · Serving Lake County & Northeast Ohio
website
TrueCoat Detailing LLC · Privacy Policy v1.0
Effective January 01, 2026 · Last Updated June 21, 2026
This policy is part of, and should be read with, our Terms of Service.
Section 02
What we collect
This Privacy Policy explains how TrueCoat Detailing LLC ("TrueCoat," "we," "us," or "our") handles information about you when you visit truecoatdetailing.com, request a quote, become a customer, or enroll in a Maintenance Plan.
It applies to everyone who interacts with us — site visitors, customers, and plan members alike. This policy works alongside our Terms of Service and should be read together with it.
By using our website or services, you agree to the practices described here. If you do not agree, please do not use our website or request services.
We collect information you provide directly — and a limited amount automatically.
INFORMATION WE PROVIDE
- Name, email, phone number
- Vehicle details and service preferences
- Service address and scheduling info
- Collected Automatically
- Device and browser type
- Pages visited and general location
Section 03
HOW WE USE YOUR INFORMATION
This Privacy Policy explains how TrueCoat Detailing LLC ("TrueCoat," "we," "us," or "our") handles information about you when you visit truecoatdetailing.com, request a quote, become a customer, or enroll in a Maintenance Plan.
It applies to everyone who interacts with us — site visitors, customers, and plan members alike. This policy works alongside our Terms of Service and should be read together with it.
By using our website or services, you agree to the practices described here. If you do not agree, please do not use our website or request services.
To respond to inquiries, prepare quotes, schedule and perform services, process payment, and improve our offerings.
Marketing Communications
We may send service updates or offers. You can opt out anytime via the unsubscribe link or by contacting us — service-related messages will still reach you.
Section 04
HOW WE SHARE INFORMATION
This Privacy Policy explains how TrueCoat Detailing LLC ("TrueCoat," "we," "us," or "our") handles information about you when you visit truecoatdetailing.com, request a quote, become a customer, or enroll in a Maintenance Plan.
It applies to everyone who interacts with us — site visitors, customers, and plan members alike. This policy works alongside our Terms of Service and should be read together with it.
By using our website or services, you agree to the practices described here. If you do not agree, please do not use our website or request services.
We do not sell your personal information. We share only with service providers who help us operate (payment processors, scheduling tools), or when required by law.
Section 05
YOUR RIGHTS & CHOICES
This Privacy Policy explains how TrueCoat Detailing LLC ("TrueCoat," "we," "us," or "our") handles information about you when you visit truecoatdetailing.com, request a quote, become a customer, or enroll in a Maintenance Plan.
It applies to everyone who interacts with us — site visitors, customers, and plan members alike. This policy works alongside our Terms of Service and should be read together with it.
By using our website or services, you agree to the practices described here. If you do not agree, please do not use our website or request services.
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
Section 06
PROTECTION, RETENTION & CONTACT
This Privacy Policy explains how TrueCoat Detailing LLC ("TrueCoat," "we," "us," or "our") handles information about you when you visit truecoatdetailing.com, request a quote, become a customer, or enroll in a Maintenance Plan.
It applies to everyone who interacts with us — site visitors, customers, and plan members alike. This policy works alongside our Terms of Service and should be read together with it.
By using our website or services, you agree to the practices described here. If you do not agree, please do not use our website or request services.
We use reasonable safeguards to protect your data and retain it only as long as needed. Questions about this policy? Reach us directly:
Privacy Contact
Phone
(440) 226-0697
Location
Mentor, Ohio
Website
truecoatdetailing.com